Handheld Ordering System

Take Orders at the Table—Fast, Accurate, and Personal

In table-service restaurants, great dining experience is built on personal interaction. Guests expect attentive service, clear communication, and thoughtful recommendations.

Retailarc Handheld Ordering System allows servers to take orders directly at the table while staying fully engaged with guests. Orders are sent instantly to POS and kitchen, combining personalized service with speed and accuracy.

Whether it’s a lunch rush, dinner peak, or high-volume weekend service, it empowers your team to maintain a high service standard and respond faster—without compromising the dining experience.

Traditional Order-Taking Creates Hidden Service Delays

Staff spend time walking back and forth to POS terminals

Orders reach the kitchen late

Manual entry increases errors

Staff leave guests during ordering, reducing service quality

Inefficient order-taking creates delays, mistakes, and limits how many customers you can serve.

Built for Speed and Service Quality

Faster order submissionSend orders directly from table to kitchen

Fewer errorsRemove handwritten notes and duplicate entry

Better customer interactionStay engaged with guests while taking orders

Handle peak hours more smoothlyServe more tables without increasing pressure

Simple Tools for Efficient Table Service

Streamline your table-side ordering with an intuitive visual menu and quick modifier selections designed for fast, smooth service.

Sync orders instantly with your POS to eliminate duplicate entry and ensure a perfectly accurate order flow.

Route orders immediately to your KDS or kitchen printer with clear item details and modifiers to accelerate preparation times.

Modify or add items on the spot with real-time syncing across your POS and kitchen to prevent miscommunication.

Best for Premium Table-Service Environment

Ideal for restaurants that prioritize personal service, speed, and accuracy.

Full-service restaurants

Fine dining

Cafés with table service

Bars & lounges with complex orders

Enhance Service Without Disruption

Uses the same POS menu—no extra setup required

Add devices easily with a simple per-device licensing model

Easy for staff to learn and use

Serve Faster, Stay Focused on Your GuestsReduce delays, improve accuracy, and deliver a smoother dining experience at every table.